Privacy Policy
Privacy Policy
We highly value our customers' privacy 🔒. We will only collect and use your personal data as described in this Privacy Statement.
We will only collect your information when necessary or in connection with a transaction;
We will retain your information when required by law or in connection with the purpose of collection.
You can browse this website without providing personal information. When not logged in, your browsing is anonymous, and we cannot identify you.
We welcome your feedback and suggestions. Please contact us at service@mail.fuzeglow.com 💌.
Personal Data Collection
The company will not sell, share, or trade customer data to third parties. Personal data collected online will only be used internally within the group. When you register an account, the basic information we collect includes:
Name
Shipping Address
Email Address
Phone Number
Date of Birth
Gender
The personal data collected will be used for the following purposes:
Delivering your purchased goods
Providing delivery status updates and customer support
Sending you product-related information
Processing orders, or providing services and information as requested by you
In addition, we will use your information to manage your account, verify and complete online payments, analyze website browsing data, conduct user statistics, and send you product or service information that we deem appropriate, unless you refuse to receive it. For delivery convenience, we may provide your name and address to our partner logistics companies or suppliers.
Note: To cooperate with customs inspections and clearance, logistics companies may require you to provide your ID number.
We will retain your order information, but for security reasons, we cannot directly access it. You can log in to your account to view order details, manage your personal address, payment information, and subscribed content. Please keep your personal information safe and prevent unauthorized third-party access. We are not liable for losses caused by improper use of passwords.
Personal Data Security
The company ensures that all collected data is stored securely and confidentially. We protect your information by:
Restricting access to your personal data
Using technical means to prevent unauthorized access
Securely destroying information when it is no longer needed
We use 128-bit SSL end-to-end encryption to process your financial information. This technology has an extremely high level of security and is very difficult to crack.
Personal Data Disclosure
Except for our partner companies that provide delivery services for this website and related third parties, we will not share your personal information with other organizations.
In special circumstances (such as to protect life safety or cooperate with law enforcement), the company may disclose personal data in accordance with the law.
If you believe that the company has violated the privacy agreement, please email service@mail.fuzeglow.com to report it.
Privacy Statement Modification
The company reserves the right to modify and update this privacy statement at any time.
Privacy Complaints
If you are dissatisfied with our handling of privacy or complaints, please contact service@mail.fuzeglow.com.